Free UK Shipping for orders over £200

£15 UK shipping up to £100. £7.50 for orders £100-£200

We pride ourselves on a rapid service and aim to despatch all orders promptly. All orders from mainland UK are normally shipped within 48 hours. We use Tuffnell’s Parcel Service 24 hour service. Please make sure that there will be someone available at the delivery address to receive and sign for the goods. If you would like to order and you are outside mainland UK please contact us . If for any reason you want to cancel your order please contact us .

Privacy & Security

Personal information is private so we treat it with the highest standards of security and confidentiality. You can rest assured that your credit/debit card and personal information are safe with us. We will send you our email newsletters from time to time to tell you about our latest products and offers. If you would rather not receive these updates please make us aware of this in your newsletter subscription settings. When you place an order or access your account information you do so using the Secure Socket Layer (SSL) encryption method. Your details are encrypted before the information goes from your computer to ours. When this is going on the address of the web page starts with https – this means your details are totally safe from prying eyes. Occasionally we may not be able to accept your order or part of your order. The most likely reasons for this are that the authorisation of your payment failed or we do not have sufficient stock to cover your order. In the unlikely event of this happening you will be contacted by our customer service team. .

Returns & Replacements

We hope you are pleased with your purchase. All our orders are despatched from our warehouse in good condition. If your goods have been damaged in transit or you wish to return any product for any reason you must notify us within 48 hours of receipt of the goods. Any non-damaged returns must be full boxes in good condition. If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item or deduct up to 25% of the original selling price from the refund amount. We will refund the price of the item to the purchaser or exchange the product once it is received by us. A refund of the delivery charge will be given in the instance of incorrect, damaged or faulty goods but not if the order is simply unwanted. Please contact us (hyperlink etc) straight away to arrange any returns.